Yes. Send us the number through the Contact Us page and we will arrange the verification process with you. This is in reference to TTS (voice) messages. For SMS (Text) messages refer to another FAQ on the subject of SMS reply number.

Yes, For International numbers (not USA or Canada) the number can be set in the Customer Portal / My Details. For a USA or Canadian number, you must contact us through the Web site form and we will discuss setting up a long code for you as the SMS reply number.

Yes. You can login to the Customer Portal / My Details to change the voice to a language of your choice.

Yes. Our service retries 2 times for a busy or no answer when a TTS or Voice call is made. It is important that the receiving phone has voicemail. If the number being called is being redirected, then you may need to have the message repeated 4 times. This change is in the Customer Portal / My Details.

Use the Contact Us form to let us know you want to change the billing credential We do not store your credit card information. So, we will send you a secure link by which you can change the credit card information securely.

You can go to the Error Code page. Contact us if we can be of any further assistance.